2Rivers NV (Yesplan), located at Nieuwewandeling 62, 9000 Gent is responsible for the processing of personal data as shown in this privacy statement. 

Contact details: 

2Rivers NV
Nieuwewandeling 62
9000 Ghent (Belgium)
+32 (0) 9 279 17 12 

Personal data that we process 

2Rivers NV processes your personal data because you use our services and/or because you provide them to us. An overview of the personal data we process: 

• First and last name
  
• Address
  
• Phone number
  
• E-mail address
  
• Data about your surfing behaviour across various websites (e.g. because this company is part of an advertising network)
  
• Internet browser and device type 
  

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 without permission from parents or guardians. However, it is impossible for us to check if a visitor is older than 16. Hence, we encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we did collect personal information about a minor without this permission, please contact us via info@yesplan.be and we will delete the information. 

The purpose and basis on which we process personal data

2Rivers NV processes your personal data for the following purposes:

• To send our newsletter and/or advertising brochure
  
• To call or e-mail if necessary to carry out our services
  
• To inform you about changes to our services and products
  
• To analyse your behaviour on the website in order to improve it and to tailor the range of products and services to your preferences 
  

How long we store personal data

2Rivers NV does not store your personal data longer than is strictly necessary to achieve the purposes for which said data was collected. 

Sharing personal data with third parties

2Rivers NV exclusively provides data to third parties if this is necessary for the execution of our agreement with you, or to comply with a legal obligation.

Cookies or similar techniques that we use

2Rivers NV uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit a website. 2Rivers NV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are stored. Cookies are also used to optimise your online experience. In addition, we place cookies that keep track of your browsing habits, so we can offer customised content and advertisements. See cookie statement. 

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by 2Rivers NV. You also have the right to data portability. This means that you can submit a request to us to send the personal information that we have collected to you or another organisation named by you. 

You can send a request for access, correction, deletion or data transfer of your personal data, send a request for cancellation of your consent or send an objection to the processing of your personal data to info@yesplan.be. 

How we protect personal data 

2Rivers NV takes the protection of your data to heart and follows up on appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you are under the impression that your data is not properly secured or if there is any indication of abuse, please contact our customer service or mail info@yesplan.be.