The rise of Yesplan in the UK is happening, but our UK team is not out of ambitions yet! The last interview with these three already: about wobbly chairs, lessons learned and their biggest succes story so far.
Patrick: We want to be THE venue planning system in the UK for arts centres and theatres.
Andrew: Yes, exactly, when people talk about event and venue planning software, we want them to talk about a “Yesplan-type” solution. We want to be that constant reference of quality, we want every other solution wondering how to measure up to Yesplan. Another thing is that we want to be central to the technology driving our arts venues. We want to be linking to ticketing, finance, building management systems and websites. We recently did this at the MAC, where they used our API to launch a new live room availability website tool.
Patrick: We’re all about making technology work harder, so you can work smarter.
“When people talk about event and venue planning software, we want them to talk about a “Yesplan-type” solution.” - Andrew Thomas
Andrew: My biggest lesson was to ‘never assume’, because there are a lot of venues doing incredibly amazing stuff with very basic tools. I’ve seen people build amazing planning solutions out of google infrastructure. So whereas our Yesplan software is professionally built and delivered, I would never assume that we solve everyone’s problems or that we’re the right fit for everyone.
Darren: Mine is linked to what Andrew was talking about: the ability to learn from others. Internally within Yesplan, but also from clients.
And when giving the pieces of training, some people come in a little nervous. They want to start using our software, but they’re almost daunted by the task ahead. It makes me proud to see them developing amazing workflows and integrations, within just a short space of time.
Andrew: Mine is what I like to call ‘the wobbly chair effect’. It happened a number of times when we are showing Yesplan to people from a venue, and suddenly they start to shake in their chair, starting to realise how many problems this piece of software will solve. And they then start to get so excited they can't actually speak. Occasionally it’s accompanied by the words “Oh my god, does this mean I don’t have to... “ Or “I will be able to…”. You’re reading this blog and you might think it’s not true, but Patrick and I have seen it countless times.
A couple of months ago we did a demonstration with our CEO Wouter, and we had one of those ‘wobbly chair moments’. When we left the meeting, Wouter turned to us and asked: “Is that what you mean by wobbly chair moments?”. And we both looked at him and said “Yes!” (laughter)
“Some people come in a little nervous for training. To see them walk away with the software within just a short space of time makes me proud.” - Darren Pointer
Patrick: I had something similar recently, where the guy I was talking to was leaving his job in four weeks. He said: "This is everything in my job in one application. This would have made my job so much easier, I’ve been doing half of this stuff manually in a Word-document."
This enthusiasm, and in general just how many organisations have embraced us is definitely my biggest thing. So many have been so welcoming to our company and software, so many have said: “This is exactly what we’ve been looking for.” Even if they haven’t purchased it right away, because they need to sort out their budget or change their organisation a little bit to accommodate it. Just that feeling that you get from people, that we’re on the right track.
“That feeling that you get from people, that we're on the right track.” - Patrick Morsman